Here's How It Works

The TrueMed payment option verifies HSA/FSA eligibility and lets you use qualified HSA/FSA funds at checkout.

Once you're approved that's it! You'll receive an order confirmation and effectively save up to 30% on your order.*

*Savings come from using pretax dollars to make a qualifying HSA/FSA purchase.

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Need Additional Help?

Need assistance with your HSA checkout? Our team is here to help every step of the way.

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1

Add any HSA/FSA eligible Product(s) to your cart

Not sure if a product is eligible? Look out for the PAY WITH HSA/FSA button on our product pages.

2

Go to checkout

Be sure to click on the "Truemed - Pay with HSA/FSA" button.

3

Select "Truemed - Pay with HSA/FSA" under payment options

If you're not seeing this option, it may be because you are logged into Shop Pay. To log out, select "Checkout as guest" at the bottom of the checkout page.

4

Enter payment details

Click on "Pay Now" within checkout. You will be redirected to TrueMed's website where you will be prompted to provide payment info. You may pay with one of the following options:

  • HSA/FSA card: If you use an HSA/FSA card, you will be emailed your Letter of Medical Necessity (LMN) but do not need to take further action.
  • Credit or debit card: If you input a credit or debit card, you will be emailed your LMN with instructions on how to get reimbursed.
5

Verify HSA/FSA eligibility.

Fill out TrueMed's brief intake form/health survey to determine your eligibility.

6

Complete your order.

After completing the evaluation form, you will be redirected back to our website. If your order qualifies for HSA/FSA, you will receive a Letter of Medical Necessity (LMN) via email within 48 hours.

Still Have Questions?

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