Shipping & Delivery

Fast processing. Reliable delivery. Transparent timelines.

All orders are processed quickly from our professional fulfillment facility and shipped using trusted carriers to ensure secure and timely delivery.

Order Processing Time

Orders are processed within 24 hours.
Orders placed after 11:59 AM EST are processed the following business day.
Orders placed on weekends or holidays are processed the next business day.

All orders are packed and quality-checked at our dedicated distribution facility before shipment.

We ship directly from our facility — we do not drop ship.

U.S. Shipping

Free Shipping

Free

on all orders over $40

Estimated delivery: 3–6 business days

Expedited Shipping

$6.95

Available on all U.S. orders

Estimated delivery: 1–3 business days

UPS Next Day Air®

Calculated at checkout

Signature may be required

Estimated delivery: Next business day

Delivery timelines are estimates and may vary due to time order placed and carrier conditions.

International Shipping

We ship worldwide using trusted global carrier partners to ensure fast, reliable delivery wherever you are. Every international order includes full tracking from our warehouse to your doorstep.

Full tracking included with every shipment
90% of international orders arrive within 10–12 business days
Customers are responsible for any customs fees or import charges.

Prescription Orders

Prescription eyewear is custom-made to your exact prescription and requires additional production time before shipment.

Production Time

Standard Prescription Lenses: 7–14 business days

Mirror Prescription Lenses: Please allow an additional 5 business days for fabrication.

Please Note: Production timelines are separate from shipping transit times. Prescription eyewear cannot be shipped the same day it is ordered.For complete details regarding prescription verification, production timelines, shipping, returns, promotions, and other important information, please review our Prescription Policy .

Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking information. Tracking typically updates within 24 hours after processing and remains active until delivery.

Holiday & Peak Periods

During high-volume seasons or holidays, processing and transit times may be slightly extended. We communicate any major delays in advance whenever possible.

Shipping Policies

Address Accuracy

Customers are responsible for ensuring that all shipping information is entered correctly at checkout. To help prevent delivery issues, every order is automatically reviewed through address validation systems before processing.

While we take additional steps to minimize errors, we are not responsible for delays, misdeliveries, or losses resulting from incorrect or incomplete address information provided at checkout.

Carrier Responsibility

Once an order is handed to the shipping carrier, delivery timing and final handling are managed by the carrier. If your package is delayed or marked delivered but not received, please contact us and we'll assist in resolving the issue.

Delivery Questions?

Live Chat

Available during support hours.

Email Support

support@sunhauk.com